SARC Privacy Notice.
Mountain Healthcare Ltd is a private company, commissioned by NHS England and the Police to provide forensic healthcare services. Mountain Healthcare Ltd manage a number of Sexual Assault Referral Centres (SARCs) across the UK, providing care and support to those who have experienced sexual violence/sexual abuse. In order to provide these services, we are required to collect and process certain personal information. Mountain Healthcare Ltd prefers to do this through obtaining consent from their clients and, as best practice, will always seek consent from individuals before obtaining their data. However, in some cases, we may be required to process and share information by law and/or to keep individuals safe from harm.
In order to provide our SARC service users with the care and support they require, we will normally record the following information:
This information is collected to ensure our service users receive appropriate care at the SARC, as well as ongoing support from aftercare services (should they be required). This information is also processed to assist the Police with their investigation (if the individual has chosen to report the incident to them). Service user feedback is recorded and reviewed in order to help shape our services and ensure the best standard of care is provided.
Service user information may be shared with other professionals and services, to ensure continuity of care for individuals. These services may include; Sexual Health, GP, Social Services, Independent Sexual Violence Advisor (ISVA) Services, Talking Therapies, as well as other local services. Where we believe that our clients will benefit from being referred into another local service/agency, we will discuss and agree such referrals with the client, and only share relevant and appropriate information. Whilst we have our own Privacy Notice and policies/procedures in place for protecting our clients' information, and other services and agencies will also have a responsibility to comply with current legislation and guidance, we cannot advise on the specifics of their policies/procedures regarding Data Protection.
If the individual has reported their incident the Police, we are able to share information with them to assist in their investigation.
Please click here to return to the Company Privacy Notice for more information.
In order to provide our SARC service users with the care and support they require, we will normally record the following information:
- Basic details
- Contact details
- Details of accompanying persons and/or next of kin
- Reason for attending the SARC
- Notes regarding any physical mental health assessments/examinations carried out at the SARC
- Results of any tests that we refer the individual to
- Information about onward referrals made to other support services
- Any feedback provided to us by the individual.
This information is collected to ensure our service users receive appropriate care at the SARC, as well as ongoing support from aftercare services (should they be required). This information is also processed to assist the Police with their investigation (if the individual has chosen to report the incident to them). Service user feedback is recorded and reviewed in order to help shape our services and ensure the best standard of care is provided.
Service user information may be shared with other professionals and services, to ensure continuity of care for individuals. These services may include; Sexual Health, GP, Social Services, Independent Sexual Violence Advisor (ISVA) Services, Talking Therapies, as well as other local services. Where we believe that our clients will benefit from being referred into another local service/agency, we will discuss and agree such referrals with the client, and only share relevant and appropriate information. Whilst we have our own Privacy Notice and policies/procedures in place for protecting our clients' information, and other services and agencies will also have a responsibility to comply with current legislation and guidance, we cannot advise on the specifics of their policies/procedures regarding Data Protection.
If the individual has reported their incident the Police, we are able to share information with them to assist in their investigation.
Please click here to return to the Company Privacy Notice for more information.
